Shadow Audits | About Us
Shadow Shopper
Shadow Shopper Pty Ltd started in 2004, determined to become the best, most technologically advanced mystery shopping (secret shopping) company. We designed and developed all our own systems for Australian businesses, rather than use inflexible and limited mystery shopping software developed overseas.
These systems and the flexibility they gave us enabled us to expand into providing services for all sorts of businesses, not simply retail clients. Shadow Shopper has run programs for all kinds of companies in many different businesses.
Get Paid To Shop
In 2004 we started our website GetPaidToShop.com.au and since then we have trained and certified 46,000 shadow shoppers across Australia.
Our online course shows applicants what is involved in being a shadow shopper, trains them what to do in different situations and teaches them how to fill in value-add reports.
Shadow Organisation
In 2005 we became Shadow Organisation Pty Ltd expanding into related areas based on the software and systems we had developed.
Our 'cloud computing' solutions made our systems accessible to clients, who were able to access everything over the Internet. This freed clients from having to buy, install and maintain software or hire IT experts to look after it.
Do you have great customer service?
See your business through your customers' eyes with Shadow Shopper Mystery Shopping Programs.
Your Customers' Experience: Shadow Shopper
Find out what your customers really experience. Our 46,000 shadow shoppers across Australia give you real insights into what your customers think.
Get Paid To Shop
Register online, train as a shadow shopper at Australia's largest secret shopper site! Absolutely free, no fees ever.
Shadow QC (Quality Compliance Software)
Shadow QC is a cloud computing solution that enables businesses to run their own quality compliance programs using the software we use to manage many thousands of shoppers and hundreds of programs.
Shadow Surveys and Panels
Our database of 46,000 shadow shoppers are segmented on demographic data and consumer behaviour. Shadow Surveys will quickly select your target customers and get your answers in a fraction of the time.